Email Response from Castor & Pollux

We have received an email response from Castor & Pollux regarding “Samples of dog food”.Here’s what they said:
We have two unique lines of dog foods – Organix, our certified organic line of dry and canned food and treats that’s made in compliance with the USDA’s National Organic Program, and Natural Ultramix, our natural option that features a minimum of five meat-based protein sources and real fruits/veggies blended with the kibble. All of our formulas are developed by our PhD Animal Nutritionist to be complete and balanced. They taste great too!

Organix offers the benefits of being a certified organic food along with outstanding palatability and digestibility. In fact, the #1 ingredient in Organix dry formulas is certified organic, free range chicken – the same that you’d buy for yourself at your local natural food store! Under the USDA’s National Organic Program, each and every ingredient in Organix must be reviewed and approved by the organic certifying agency for inclusion in Organix. From the field and farm through to the handling, processing and manufacturing of Organix, each step must be certified organic. This extremely rigorous regulatory program is not applicable to pet foods that are natural, holistic or human grade. For more information on what it means to be certified organic, please visit our website (www.castorpolluxpet.com) and click on Your Questions to be taken to the link.

Natural Ultramix is our natural option for pet parents who are not quite ready to go organic. Natural Ultramix provides a high meat-based protein diet that’s highly bioavailable along with the natural benefits of real pieces of fruits and veggies blended with the kibble. From a product safety standpoint, ALL of our Natural Ultramix and Organix products are tested for melamine and cyanuric acid, salmonella and other toxins BEFORE they are released for sale.

I do apologize we do not have samples of our dog formulas at this time, but here’s how easy it is to try Organix and Natural Ultramix – all of our products are unconditionally guaranteed. If you or your dog are not entirely satisfied, just call or e-mail us. We’ll refund your purchase or send you a replacement product right away – you don’t need to go back to the store! I can send coupons to you too; if you would like to provide me with your address information, we’ll put them in the mail right away!

Thank you for being such a wonderful pet parent! We are a small, family company that is committed to providing safe, healthy, natural and organic products for dogs and cats. We’re all pet parents ourselves and take this commitment very, very seriously.

I have emailed them for coupons of the dog food just in case we need a back up for Lacey.I mentioned right now we are between trying different brands for Lacey and it would be helpful if we got a coupon as a back up.
Note:So far Castor & Pollux is the only other line I have okayed besides Halo’s & Wellness.I will consider other options but would like to try Wellness first & then Castor & Pollux even if it means ordering it online.I did get a response from Wellness and am considering calling them tomorrow just to see what their input is before we return the bag to try the Lamb,Barley and Salmon from their Super5Mix line.
Update:regretfully,we couldn’t find the receipt for The Pet Spot where we got Wellness Super5Mix Small Breed but I do believe it is the amount of fish that was causing her soft bowels.I am very sad to give up on the Wellness Super5Mix Small Breed but I have to do what is best for Lacey not myself.After all,she is the one eating the dog food not me!

Castor & Pollux still a possible option

If any of the Wellness dog food doesn’t work for Lacey I am still considering on purchasing a small(3 pound bag)of Castor & Pollux for her online.Only thing with that is I am not sure we’ll be able to find it at Whole Foods so we may have to order it online which I dislike doing unless there’s no other way to get it locally.I do believe that one of the Wellness formulas should work for her as some have a lot of fish others have a very minimal amount.Not sure that’s the answer but see more blogs after this to compare the ingredients.

The closest brand to Halo that I could find…

was Castor & Pollux NATURAL ULTRAMIX® ADULT CANINE FORMULA.Here are the ingredients:
: Chicken, Chicken Meal, Ground Whole Grain Barley, Oat Groats, Brewers Rice, Turkey Meal, Chicken Fat preserved with Mixed Tocopherols (form of Vitamin E), Dried Potatoes, Salmon Meal, Natural Chicken Flavor, Cultured Whey, Brewers Dried Yeast, Dried Egg Product, Dried Carrots, Dried Bananas, Dried Apples, Ground Flaxseed, Potassium Chloride, Salt, Chicken Cartilage (natural source of Glucosamine and Chondroitin), Dried Blueberries, Dried Papaya, Monocalcium Phosphate, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Zinc Proteinate, Copper Proteinate, Manganese Proteinate, Choline Chloride, Vitamin E Supplement, Ferrous Sulfate, Zinc Sulfate, Zinc Oxide, Copper Sulfate, Niacin, Vitamin A Supplement, Calcium Pantothenate, Manganous Oxide, Thiamine Mononitrate (source of Vitamin B1), Riboflavin Supplement (source of Vitamin B2), Pyridoxine Hydrochloride (source of Vitamin B6), Biotin, Vitamin B12 Supplement, Vitamin K1 Supplement, Sodium Selenite, Folic Acid, Calcium Iodate, Vitamin D3 Supplement, Cobalt Carbonate, Yeast Culture (Saccharomyes Cerevisiae), Dried Enterococcus Faecium Fermentation Product, Dried Lactobacillus Acidophilus Fermentation Product, Dried Aspergillus Niger Fermentation Extract, Dried Trichoderma Longbrachiatum Fermentation Extract, Dried Bacillus Subtilis Fermentation Extract and Fermentation Solubles.
Strikingly almost similar to Halo’s Spot’s Stew Wholesome Chicken:
Chicken, whole dry egg, pea protein, oats, vegetable broth, pearled barley, chicken fat (preserved with mixed tocopherols and citric acid), pea flour, chicken liver, wild salmon, flaxseed, salmon oil (preserved with mixed tocopherols), pea fiber, sweet potatoes, apples, blueberries, green beans, carrots, cranberries, zucchini, alfalfa, inulin, calcium sulfate, potassium chloride, salt, taurine, folic acid, zinc proteinate, iron proteinate, cobalt proteinate, copper proteinate, manganese proteinate, vitamin A supplement, vitamin D3 supplement, vitamin E supplement, choline bitartrate, niacin, pantothenic acid, ascorbic acid, riboflavin supplement, thiamine mononitrate, pyridoxine hydrochloride, biotin, calcium iodate, lactobacillus acidophilus, bifidobacterium longum, enterococcus faecium, lactobacillus plantarum, sodium selenite

We were looking online for something very similar to the Halo’s Spot’s Stew mix.Nothing with a lot of grains or a lot of meals.No beet pulp,no corn,no soy.Also has L.acid & is made from mostly wholesome ingredients like Halo’s with dehydrated veggies in the bag added along with the kibble already inside the bag.At first,I honestly thought it was a advertising joke.That’s the reason I had chosen to buy Merrick’s Grammy Pot Pie Dry Dog Food because it looked like on the package there was dehydrated veggies added into the kibble but when we opened the package we didn’t see that at all.We saw small kibble pieces and bits of orange,white and green for vision,breath and joint. As a result,Lacey was not at all too happy about trying it at all!She took maybe one bite and that’s it.However she was more than happy to eat her Halo’s once again.So,when we saw that the Castor & Pollux did have dehydrated veggies & fruits we thought it was a joke so I searched online for reviews of the product to see if it’s certainly the truth….Yes,indeed according to reviews on this Castor & Pollux products indeed there is dehydrated veggies & fruits inside the bag with the kibble.We sent an email hoping that they do give out free samples..Best thing is that they(Castor & Pollux) also sell it at Whole Foods where we get Lacey’s Halo among others of her food such as Primal.It would be so convenient for us than go from one store to another.I am very excited in hopes of trying this product on my dearest pup,Lacey Princess.Many dogs don’t get such a variety of dry,can and raw food but Lacey is one of the few lucky ones as I know she tires from one type fairly quickly so it’s better to have several diets on hand than only one or two.Here’s the email we sent:
Customer Service:
I’ve been searching the web for a product like yours & happened to come across that it’s very healthy, and natural.Is it possible to get a sample of your product before we purchase it so I can test it out my dog?If it is,please email me back at your earliest convenience and we’ll send our address back to you.We look forward to trying your product!Thank You very much for your time.

we’ll see what happens but I will be praying for a response..